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Discussion topic: Discovery+ Standard no longer working with Sky Stream?

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This message was authored by: SkyStream90

Discovery+ Standard no longer working with Sky Stream?

The Discovery+ app on ky Sky Stream no longer recognizes the 'standard' subscription that comes with my Sky Stream When logged in and selecting a programme it says to upgrade my pass - this also displays when logged in on a mobile device I've checked my settings on the Sky Stream and it still displays I have a subscription for Discovery+ Standard as £0p/month There isnt any way that I can find to reinstall my Discovery+ app and if I cancel my subscription I run the risk of not being able to reactivate the Sky benefits I thought a factory reset might help though as this issue is also on my mobile suggests an issue with Sky & Discovery? Thoughts on how to resolve or just call up Sky?
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This message was authored by: SKY1992bf

Re: Discovery+ Standard no longer working with Sky Stream?

Posted by a Superuser, not a Sky employee. Find out more

@SkyStream90  post deleted misread title of thread 


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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: SkyStream90

Re: Discovery+ Standard no longer working with Sky Stream?

I'm not sure on your response as to how the thread title is misleading

 

If there is a similar thread however with this issue do please share and I will be happy to continue there to resolve this issue?

This message was authored by: SKY1992bf

Re: Discovery+ Standard no longer working with Sky Stream?

Posted by a Superuser, not a Sky employee. Find out more

@SkyStream90 wrote:

I'm not sure on your response as to how the thread title is misleading

 

If there is a similar thread however with this issue do please share and I will be happy to continue there to resolve this issue?


@SkyStream90  It's not misleading I said I misread the title and posted the wrong information in error so deleted it 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
Avatar for SkyStream90
Level 1 icon
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This message was authored by: SkyStream90

Re: Discovery+ Standard no longer working with Sky Stream?

Thank you, sorry new to this forum

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