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This discussion topic has been answered Discussion topic: Ad skipping (isn't working)

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This message was authored by: Mozzygore

Ad skipping (isn't working)

Hey, I have sky stream and decided to get ad skipping. So I added it to my subscription, but for some reason I don't get the option to actually skip any ad at all. I know it doesn't work for live TV, but it should on most other channels. Anyone know how to fix this. (I've turned it off etc)

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This message was authored by: MarkGoldsmith Answer

Re: Ad skipping (isn't working)

Posted by a Superuser, not a Sky employee. Find out more

The "skip ad" button only works for Sky's own on-demand content.

 

What the ad skip feature allows you to do is to fast forward through content on ITV X, C4 app and the My 5 app.

Sky Stream and Sky Broadband customer

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This message was authored by: SKY1992bf

Re: Ad skipping (isn't working)

Posted by a Superuser, not a Sky employee. Find out more

@Mozzygore  Hopefully the link below will help 

 

https://www.sky.com/help/articles/ad-skipping 


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This message was authored by: MarkGoldsmith Answer

Re: Ad skipping (isn't working)

Posted by a Superuser, not a Sky employee. Find out more

The "skip ad" button only works for Sky's own on-demand content.

 

What the ad skip feature allows you to do is to fast forward through content on ITV X, C4 app and the My 5 app.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here

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This message was authored by: Mozzygore

Re: Ad skipping (isn't working)

Thank you that was helpful. Not really a need for it to be fair, thought it sounded better than it actually is. 

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