@jobbo1111
Was this the rented or Buy and Keep version as usually you would delete it if it was the rented version then delete it again from your deleted folder then you can rent the HD version. You are not charged if you don't start watching the film.
For Buy and Keep on Tuesday from 11am onwards I would contact Sky Store support via their live chat here:
https://www.skystore.com/help/contact-us
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