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Avatar for Tina115
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Message posted on ‎25 Jan 2025 06:22 PM

Sky store access

I am trying to access my account. It accepts my email and password but then asks for my last name, when entered it keeps coming up with unexpected error message.

 

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Message posted on ‎25 Jan 2025 07:25 PM

Re: Sky store access

Posted by a Superuser, not a Sky employee. Find out more

@Tina115 

Make sure your title (Mr, Mrs etc..) and surname is filled in here:


https://www.sky.com/mydetails/sky-id

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Avatar for caesarome
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Superuser
This message was authored by: caesarome Answer

Message posted on ‎25 Jan 2025 07:25 PM

Re: Sky store access

Posted by a Superuser, not a Sky employee. Find out more

@Tina115 

Make sure your title (Mr, Mrs etc..) and surname is filled in here:


https://www.sky.com/mydetails/sky-id

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on ‎25 Jan 2025 10:49 PM

Re: Sky store access

Thank you - all sorted.

 

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Message posted on ‎12 Feb 2025 12:55 PM

Re: Sky store access

I tried this it's not working for me 

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Message posted on ‎12 Feb 2025 12:58 PM

Re: Sky store access

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@Becks9 

What is happening when you try to access the Sky Store ?

 

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Message posted on ‎12 Feb 2025 12:59 PM

Re: Sky store access

I logged in on an actual web browser and i think it worked. 

thank you 

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