08 Mar 2025 07:38 PM
We're trying to rent a film on Sky Store for the first time since getting Sky.
However we keep getting "unexpected error" and can't do anything.
we do manage to sign in but it asks to enter surname and then error message appears.
Any advice much appreciated . Thanks
09 Mar 2025 12:23 PM
Posted by a Superuser, not a Sky employee. Find out moreThis should fx it for you:
Make sure your title (Mr, Mrs etc..) and surname is filled in here:
https://www.sky.com/mydetails/sky-id
09 Mar 2025 11:58 AM
Posted by a Sky employeeHi there, we have a dedicated support for the Sky Store team. You can find their contact info here Sky Store – The Latest Movies Straight From The Cinema
09 Mar 2025 12:23 PM
Posted by a Superuser, not a Sky employee. Find out moreThis should fx it for you:
Make sure your title (Mr, Mrs etc..) and surname is filled in here:
https://www.sky.com/mydetails/sky-id
09 Mar 2025 02:20 PM
So simple, but it worked. Huge thanks