Sky store registered devices

[Magic3]

How do I find out which device is which please on sky store registered devices as they are all named the same,and I don't want to delete the wrong tv. 

[mike+simmonds]

Hi @Magic3 

When you sign in to your Sky store account here 

https://www.skystore.com/n/aacc/my-account/account 

and having clicked on your name - then My account - then devices. 

Do you not see your TVs named individually in the list ?

edit : something like this 

 

[Magic3]

No mine says my name followed by RTD and they all say the same 

[mike+simmonds]

Understood @Magic3 

Well in the worst case scenario you can add one device back each month. 

I honestly don't know if you remove a device (then find out you should not have) then try to re add the same device - if it counts as your one for the month. 

It would probably be worth you contacting the Skystore team directly for clarification. 

livechat opens next at 11am Tuesday. 

https://www.skystore.com/n/hcus/help/contact-us 

Hope they resolve it for you. 

[Magic3]

Thank you I will give sky a ring 

[mike+simmonds]

My experience @Magic3 - if you happen to be free about 10.58am. Try the live chat and you might get through quickly when they open. 

[Magic3]

Thanks Mike I fell asleep but I went on live chat yesterday and i didnt get anywhere said they were putting me onto another dept who didn't get back to me 

[mike+simmonds]

That's so annoying and frustrating @Magic3 

The only thing I can suggest - some of us on here have an option to escalate a post such as yours.  I'll do that now and hopefully Sky will contact you directly through this forum to offer help. 

look out for and respond to a coloured speech bubble popping up on this forum during the day offering help. Hope this works 

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to @Magic3 to chat.

[Exiled-in-HH]

When you added a device you can rename it.

I think the slots are allocated oldest in the first slot on the left😉

[Magic3]

Oh that's helpful thank you 

[Magic3]

Thanks @Exiled-in-HH @I am going to delete one now based on the oldest being first on the left. Thanks everyone who has replied to me I am going to end this discussion now