Purchasing

[Greg59]

Purchases aren't set up in my account so I cannot order/download new moves?

[oldfella]

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@Greg59 wrote:

Purchases aren't set up in my account so I cannot order/download new moves?

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Hi @Greg59 

Best to contact Sky Store directly.
Live chat is available 11am - 7:30pm Monday to Saturday
https://www.skystore.com/n/hcus/help/contact-us

[mike+simmonds]

Hi @Greg59 

If your problem is that you are trying to buy or rent a movie and are getting a type of "spending limit" message then you would need to contact the Skystore team to agree a limit. 

usually that would be a straightforward live chat (and it may still be) but I'm not sure of the Christmas opening hours - they may be as normal but you would have to try the link to find out tomorrow from 11am

Hope that helps and Merry Christmas 

https://www.skystore.com/n/hcus/help/contact-us 

[caesarome]

@Greg59 

You will have to contact Sky Store support but we can not be sure they will be available via the live chat tomorrow seeing as it is Christmas.