in Sky Store message says we have reached our spend limit when we want to rent a film

[shirley+redfearn]

when trying to rent a film get message we have reached spend limit. Didnt know we needed one. We are VIP customers with Sky Q.

[nigea99]

hi @shirley+redfearn 

I am not sure but I think the live chat team can help with this

https://www.skystore.com/help/contact-us

Note the hours on it which might be different today & over the Holidays & also they be busier than normal