I'm trying to rent a film on sky store and it's saying 'This can't be purchased at the moment '

[Suzie007]

As your account is unable to make purchases?

[MightyQuinn]

Hi @Suzie007   The Sky Store has its own community https://helpforum.sky.com/t5/Sky-Store/bd-p/sky-store

[mike+simmonds]

Hi @Suzie007 

This is something we see often on the forum. 

You need to get the Skystore team to set your account up for purchases. 

Live chat will be open at 11am in the morning. 

this is a good link 

https://www.skystore.com/n/hcus/help/contact-us