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Discussion topic: I'm trying to rent a film on sky store and it's saying 'This can't be purchased at the moment '

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Avatar for Suzie007
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This message was authored by: Suzie007

Message posted on ‎21 Jul 2023 08:12 PM

I'm trying to rent a film on sky store and it's saying 'This can't be purchased at the moment '

As your account is unable to make purchases?
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Avatar for MightyQuinn
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This message was authored by: MightyQuinn

Message posted on ‎21 Jul 2023 08:16 PM

Re: I'm trying to rent a film on sky store and it's saying 'This can't be purchased at the moment '

Posted by a Superuser, not a Sky employee. Find out more

Hi @Suzie007   The Sky Store has its own community https://helpforum.sky.com/t5/Sky-Store/bd-p/sky-store

Welcome to the Sky Community

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This message was authored by: mike+simmonds

Message posted on ‎21 Jul 2023 08:21 PM

Re: I'm trying to rent a film on sky store and it's saying 'This can't be purchased at the moment '

Posted by a Superuser, not a Sky employee. Find out more

Hi @Suzie007 

 

This is something we see often on the forum. 

You need to get the Skystore team to set your account up for purchases. 

Live chat will be open at 11am in the morning. 

this is a good link 

 

https://www.skystore.com/n/hcus/help/contact-us 

 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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