I bought film can I watch it on mobile device

[paulbirks]

I bought Sonic 2 for my son. It's on our sky Q box. Can he watch it on his mobile device via sky go. We don't have multiroom. 

Thanks. When I selected it to watch it said I need to upgrade 

[SlenderRobert]

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@paulbirks wrote:

I bought Sonic 2 for my son. It's on our sky Q box. Can he watch it on his mobile device via sky go. We don't have multiroom. 

Thanks. When I selected it to watch it said I need to upgrade 

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If you bought it from Sky Store then you can watch it on a mobile device using the Sky Store app, not the Sky Go app. 

[best+of+the+best · Accepted solution]

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@paulbirks wrote:

I bought Sonic 2 for my son. It's on our sky Q box. Can he watch it on his mobile device via sky go. We don't have multiroom. 

Thanks. When I selected it to watch it said I need to upgrade 

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Hi @paulbirks you will need to go to the Sky Store via a web browser on your son's phone and download it that way once downloaded it can be watched offline 

You also need to download the Sky Store app onto his phone so it can be viewed offline the apps somewhat changed since so you can only select My Movies (you have purchased)  My TV (for tv shows you have purchased or rented) and Downloads (for content you have on your device)

[paulbirks]

Thank you. I have downloaded the app and the films now. Brilliant 😁