Discussion topic: Charges

This message was authored by: Meh81 · ‎06 Apr 2022

I've been charged for a "free" film, any one know why this might be please?

I can't seem to get on the extra charges page

This message was authored by: caesarome · ‎06 Apr 2022

What free film was this, was it the free one you get for joining Sky VIP or something like the recent Spider-Man film and if so what was the full title of the Spidey film ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: SKY1992bf · ‎06 Apr 2022

@Meh81 Or did you have a free film voucher and redeem it on the sky box rather then the sky store website

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Meh81 · ‎06 Apr 2022

It was the spidery film 🥳 the no way home one I think?

This message was authored by: Meh81 · ‎06 Apr 2022

I think I did it on sky store

This message was authored by: Meh81 · ‎06 Apr 2022

I'm lying, I did it on the box!

This message was authored by: mike+simmonds · ‎06 Apr 2022

Hi @Meh81

I can only guess- but my guess is that you saw the offer for the free movie which was Spider-Man Homecoming

you thought it was "No way home" for free (which it wasn't )

and bought No Way home - by mistake

Meh ? 😅

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

This message was authored by: Meh81 · ‎06 Apr 2022

@mike+simmonds Hahahah!!! No it was homecoming! It's been a long day 😂

This message was authored by: caesarome · ‎06 Apr 2022

Are you saying you were charged for Homecoming ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: mike+simmonds · ‎06 Apr 2022

If it helps @Meh81

This was the guide to getting Homecoming for free

I see the offer finished on March 27th

https://helpforum.sky.com/t5/Sky-Store-Latest-News/Sky-Store-Gift-Spider-Man-Homecoming/td-p/3937600

Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users

Have a look at Maximising the sound quality of your Sky Soundbox

Discussion topic: Charges

Charges

All Replies

Re: Charges

Re: Charges

Re: Charges

Re: Charges

Re: Charges

Re: Charges

Re: Charges

Re: Charges

Re: Charges

Was this discussion not helpful?

Movies to rent charges

Over charging on sky store

Over charged on Sky Store

Peter Rabbit Sky Store Charge (VIP Free)

Search Sky Community

Start a new discussion