This discussion topic has been answered Discussion topic: will our old sky q hub will it still work when bt digital line is upgraded
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Message posted on 05 Feb 2024 04:33 PM
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will our old sky q hub will it still work when bt digital line is upgraded or
as this sky property will they supply a new SKY hub
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Message posted on 05 Feb 2024 04:46 PM
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@SDL wrote:
will our old sky q hub will it still work when bt digital line is upgraded or
as this sky property will they supply a new SKY hub
@SDL if you are talking about a telephone/voice line then yes you will need a new router when the copper lines are switched off as the BT Master socket will no longer work and you phone needs to be plugged into the back of your router if Sky supply your telephone line then they will have to provide a new router
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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Message posted on 05 Feb 2024 04:36 PM
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Re: will our old sky q hub will it still work when bt digital line is upgraded
Not sure what upgrade you mean? If it's FTTP then you'll need new hardware but the old copper stuff should still work until you change your broadband package.
Suspect this needs to go in the broadband forum too.
Message posted on 05 Feb 2024 04:37 PM
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Re: will our old sky q hub will it still work when bt digital line is upgraded
Message posted on 05 Feb 2024 04:46 PM
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@SDL wrote:
will our old sky q hub will it still work when bt digital line is upgraded or
as this sky property will they supply a new SKY hub
@SDL if you are talking about a telephone/voice line then yes you will need a new router when the copper lines are switched off as the BT Master socket will no longer work and you phone needs to be plugged into the back of your router if Sky supply your telephone line then they will have to provide a new router
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 05 Feb 2024 05:02 PM - last edited: 05 Feb 2024 05:18 PM
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Re: will our old sky q hub will it still work when bt digital line is upgraded
Q Hubs cannot support Sky Talk Internet Calls because they don't contain an ATA or BT jack socket, so Sky is going to have to swap them all out sometime before PSTN ceases nationally at the end of 2025.
They currently do so as a matter of course where a Sky Broadband household switches product to SOGEA broadband.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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