when I start my sky in the morning the q box doesn't connect to the internet unless I shut down tota

[fishface68]

When I start my Sky Q in the morning the box is failing to connect to the internet properly. The only way is either to remove the card and clean it or do a total reboot.

[oldfella · Accepted solution]

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@fishface68 wrote:

When I start my Sky Q in the morning the box is failing to connect to the internet properly. The only way is either to remove the card and clean it or do a total reboot.

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Hi @fishface68 

Your Q box isn't still in Eco standby when you start it is it?

https://www.sky.com/help/articles/using-the-standby-settings 

[fishface68]

Thanks @oldfella  - this seems to have resolved the problem!