14 Apr 2024 11:49 AM
hello everyone please help me with something
exactly 2 hours ago
I turn on the TV
stay on for 3 5 seconds
like, everything is clear, after which the screen goes black
but the tv is on
and the same way I turn it off, sometimes the TV stays on even for 2 or 3 seconds and the screen goes black
but still lit remains
14 Apr 2024 11:55 AM
Posted by a Superuser, not a Sky employee. Find out more
@Cosmin3 wrote:
hello everyone please help me with something
exactly 2 hours ago
I turn on the TV
stay on for 3 5 seconds
like, everything is clear, after which the screen goes black
but the tv is on
and the same way I turn it off, sometimes the TV stays on even for 2 or 3 seconds and the screen goes black
but still lit remains
Hi @Cosmin3
Assume you are referring to your Q box and not the TV?
Have you rebooted the Q box.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
14 Apr 2024 11:56 AM
No sky q
Only tv
14 Apr 2024 11:58 AM
I mean the TV
today I was looking at a setial
as soon as he hung up I said that maybe he hung up like that
after which I lit it
it stayed on for 10 seconds and the screen went black
and I've been struggling for 2 hours to do it
14 Apr 2024 11:58 AM
Posted by a Superuser, not a Sky employee. Find out more14 Apr 2024 12:35 PM
No working
🥺🥺
14 Apr 2024 12:48 PM
at the moment gen
I'm watching a movie.
but the screen is black
and the sound is heard and everything
but the screen is black
14 Apr 2024 12:52 PM
Posted by a Superuser, not a Sky employee. Find out more14 Apr 2024 01:07 PM
Do you have Sky TV (sky Q, Sky TV set with Sky TV services)?
Is the player connected to the TV via HDMI? Have you checked to see if the cable is fully inserted into the TV &/or output?
Is the TV on the correct HDMI channel?
14 Apr 2024 01:35 PM
Yes I check all
But nothing
Is not working
14 Apr 2024 01:36 PM
I have sky TV
14 Apr 2024 02:00 PM
Someone for help my plizz?
14 Apr 2024 02:08 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Cosmin3 It may be quicker if you contact Sky.
14 Apr 2024 02:27 PM
Give my the number for contact the sky
14 Apr 2024 02:42 PM
Posted by a Superuser, not a Sky employee. Find out more
@Cosmin3 wrote:Give my the number for contact the sky
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