sky viewing card was canceled for no reason

[pooja15021995]

Hello i was using sky from 2 years. from past 1 week my box stopped working without any reason i have contacted coustmer care they have replaced me viwing card. still not able to use it. now coustmer care agents telling that i am not able to access sky sports without any reason. If some one knows help me out 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147