@Ant1072 wrote:
My Sky Q box would not turn on, I have turned the power off and back on again and the problem quickly resolved.
However since then when on the home screen I just get the message " please insert your viewing card with the chip facing up".
Due to this I can not acceany apps or streaming services.
Can anyone help?
Hi @Ant1072 Try turning your SKYQ box off at the mains socket, then remove your viewing card, and carefully wipe the chip with a slightly damp cloth, replace the card making sure that you hear or feel a click when the locks into place.
Restart the Q box?
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