sky q

[gunners1951]

box keeps changeing remotely

[oldfella]

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@gunners1951 wrote:

box keeps changeing remotely

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H @gunners1951 

With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

[gunners1951]

it is an old box and needs up dating

[oldfella]

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@gunners1951 wrote:

it is an old box and needs up dating

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Then update it @gunners1951 

Make sure it is on the latest software.

https://www.sky.com/help/articles/updating-sky-box-software-sky-q

[gunners1951]

it is an old box and needs updating

[Daniel0210]

@gunners1951 

So you've already said… and received a reply.