16 Aug 2024 12:03 PM
my sky + box is not getting a signal due to large trees. I'm getting sky q anyway but I was told that there's a sky q box that doesn't need a dish only uses the Internet. how do I go about getting this box ?
16 Aug 2024 12:05 PM
Posted by a Superuser, not a Sky employee. Find out more
@dan61 wrote:
my sky + box is not getting a signal due to large trees. I'm getting sky q anyway but I was told that there's a sky q box that doesn't need a dish only uses the Internet. how do I go about getting this box ?
hi @dan61
It is not SKY Q but SKY Stream - to switch you would need to call SKY customer services
16 Aug 2024 12:05 PM
Posted by a Superuser, not a Sky employee. Find out more16 Aug 2024 12:05 PM
Posted by a Superuser, not a Sky employee. Find out more@dan61 There is no such thing as Q without a dish
think they may mean sky stream
16 Aug 2024 12:06 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @dan61 It is a completely different product, called Sky Stream (or Glass which includes a TV).
16 Aug 2024 12:07 PM
@dan61 wrote:my sky + box is not getting a signal due to large trees. I'm getting sky q anyway but I was told that there's a sky q box that doesn't need a dish only uses the Internet. how do I go about getting this box ?
There isn't a Q box that doesn't need a dish. There's an alternative Sky service called Sky Stream which instead uses your broadband to stream programmes. It is very different to Sky Q in that it has no hard drive and you cannot record. Instead you stream live channels or watch what you want to watch on demand.
Please note - Sky Stream requires a fast and stable broadband connection to function.
16 Aug 2024 12:43 PM
Posted by a Superuser, not a Sky employee. Find out more
@dan61 wrote:
my sky + box is not getting a signal due to large trees. I'm getting sky q anyway
Then that's not going to work...
16 Aug 2024 02:10 PM
thanks everyone seems I've been misinformed. can you record with sky glass ?
16 Aug 2024 02:16 PM - last edited: 16 Aug 2024 02:17 PM
Posted by a Superuser, not a Sky employee. Find out more
@dan61 wrote:
can you record with sky glass ?
Not locally, no: there isn't a hard drive in Glass (or Stream pucks)
Playback is a mixture of on-demand streaming and server data retrieval (which may or may not be from 'cloud storage')
16 Aug 2024 03:35 PM
Posted by a Superuser, not a Sky employee. Find out more
@dan61 wrote:thanks everyone seems I've been misinformed. can you record with sky glass ?
It may not be popular by the days of recording are numbered. Most providers are shifting towards a streaming model were the material can be strictly controlled.
16 Aug 2024 03:43 PM
Posted by a Superuser, not a Sky employee. Find out more
Note that if you already have a reasonable TV set then a Stream puck delivers exactly the same subscription content as a Glass television. Glass sets are now rather expensive for technology going back to 2021.
16 Aug 2024 04:21 PM
so you don't really have channels then just search for what you want to see?
16 Aug 2024 04:25 PM
Posted by a Superuser, not a Sky employee. Find out more
There's an EPG channel list as well.
16 Aug 2024 05:52 PM
@dan61 wrote:so you don't really have channels then just search for what you want to see?
There's a programme guide and live channels just like Sky+/Sky Q (but less of them) but they are all received via your broadband instead of via a satellite dish.
You can also search for programmes on demand which will play back either from Sky's servers or via a third party app such as iPlayer, ITVX, Channel 4 or My5.
Instead of recordings you have a playlist. Anything you want to watch later you can add to this playlist and stream it on demand later, depending on streaming rights from the original broadcaster. Sometimes certain things will only be available to watch live and not on demand.
16 Aug 2024 06:12 PM
Posted by a Superuser, not a Sky employee. Find out more
https://www.sky.com/help/articles/tv-channel-list-sky-glass
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