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Discussion topic: security password

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This message was authored by Percival58 This message was authored by: Percival58

security password

On messaging sky re subscription and package, I was asked to confirm certain letters of my security password 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: security password

Posted by a Superuser, not a Sky employee. Find out more

@Percival58 

That will be the telephone password you will have hopefully set up previously so that the agent can verify your identity.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by bob1234 This message was authored by: bob1234

Re: security password

Posted by a Superuser, not a Sky employee. Find out more

@Daniel0210 wrote:

@Percival58 

That will be the telephone password you will have hopefully set up previously so that the agent can verify your identity.


I was asked for that as well but as an alternative they asked for the last 2 digits of the account that I pay Sky with.

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