Discussion topic: i have cancelled sky and want to return my hardware early

This message was authored by: Jo+Kier · ‎30 May 2023

I have cancelled my account early and have paid all the early termination charged, and i continue to get billed until mid august when my contract expires. I want to return the hardware now as i am not using it, i was advised that the returns boxes for my SKY1 box and broadband router would be sent early to my new address but they have not been received. can you send the packaging please so that i can return the harware?

This message was authored by: PandJ2020 · ‎30 May 2023

@Jo+Kier wrote:
can you send the packaging please so that i can return the harware?

Nope as you're talking to other customers and not Sky...

I am just another Sky customer and my views are my own

This message was authored by: MightyQuinn · ‎30 May 2023

Hi @Jo+Kier It is possible to use your own packaging and print free return labels. Keep your proof of posting for several months.

https://www.sky.com/help/articles/return-tv-broadband-t2

Discussion topic: i have cancelled sky and want to return my hardware early

i have cancelled sky and want to return my hardware early

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Re: i have cancelled sky and want to return my hardware early

Re: i have cancelled sky and want to return my hardware early

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