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Discussion topic: Totally disconnect Bluetooth remote

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This message was authored by miv This message was authored by: miv

Totally disconnect Bluetooth remote

I want to disconnect my Bluetooth remote from my TB box so i can reconnect to one of my Q boxes. How do it do this? I have tried with the 7 and 9, but it does not flash four times only once. 

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This message was authored by oldfella This message was authored by: oldfella

Re: Totally disconnect Bluetooth remote

Posted by a Superuser, not a Sky employee. Find out more

@miv wrote:

I want to disconnect my Bluetooth remote from my TB box so i can reconnect to one of my Q boxes. How do it do this? I have tried with the 7 and 9, but it does not flash four times only once. 


Hi @miv 

No need to disconnect it.

Pairing again to another Q box will override the setting.

To completely reset your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

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