27 Mar 2023 08:48 AM
Had a problem with old sky Q box with no signal, had an engineer replace it after 4 days the old problem came back no signal?
Any suggestions?
27 Mar 2023 11:02 AM
Posted by a Superuser, not a Sky employee. Find out moreBut what I mean is - is the TV definitely on that input?
and is the light on the sky box changing ok from orange to green when you turn it on?
I guess it's possible another box has died but quite a coincidence.
27 Mar 2023 08:53 AM
Posted by a Superuser, not a Sky employee. Find out moreNo Signal or No Satellite Signal?
27 Mar 2023 08:55 AM
No signal comes up on TV
27 Mar 2023 08:56 AM
Posted by a Superuser, not a Sky employee. Find out moreAnd you've triple checked it's on the right HDMI input?
replaced the cable?
27 Mar 2023 08:58 AM
yes replaced HDMI & power cable and still the same issue
27 Mar 2023 08:59 AM
Posted by a Superuser, not a Sky employee. Find out moreAnd you're 100% certain the right HDMI input, it's not auto-switching to something else?
27 Mar 2023 09:01 AM
Its in HDMI 2 where the engineer left it
27 Mar 2023 11:02 AM
Posted by a Superuser, not a Sky employee. Find out moreBut what I mean is - is the TV definitely on that input?
and is the light on the sky box changing ok from orange to green when you turn it on?
I guess it's possible another box has died but quite a coincidence.
27 Mar 2023 11:13 AM
Posted by a Superuser, not a Sky employee. Find out more
@cadgwith-cove2 wrote:
No signal comes up on TV
No signal is normally a message from your TV. No satellite signal comes from your Sky box.
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