YouTube on Sky Q "loading" after pausing..

[Jaxx25]

Firstly, Sky Q is not worth the money at all, the remote randomly steps responding even though the batteries are fresh. It looks and feels better though on the screen. But that's it for me.

Anyway, to the point...

So the past few weeks I've noticed the YouTube app on the Sky Q that when I pause a video, for any amount of time it'll play fine for about 20 seconds then freeze with "loading..." in the middle of the video.

This stays loading for up to 30 seconds before resuming again and it always seems to skip some of the video, as if it's been playing the whole time anyway.

Sometimes I can bypass this loading/buffering thing by skipping forwards or backwards a bit.

But my god is it annoying..

When I remember I grab the TV remote and just use the YouTube app on the TV instead because it works perfectly (and better actually since it shows a preview of each video before I open it) but it would be nice to just stick with the one remote..

I've tried "refreshing" the apps with the 0, 0, 1, Select on settings etc etc but that seems to do nothing at all, except display "your apps are being refreshed" indefinitely.

Any ideas would be greatly appreciated..

[katekelly31]

Yes, me too. It's really annoying!

[Jaxx25]

Ikr, I hope someone can help us..

[Spuderman]

I have this too. New in the last month on SkyQ mini. 

YouTube app buffers after pausing and takes 10-20 seconds to return to normal. 

Sky - we need an app fix!

[Lg+oled65b7v]

I have this too.

Massively annoying.

Unlike the OP I love SKY Q, but this is a pain.

[mjm5]

me to.  Sky get your act together 

[RS2OOO]

Getting the same problem here too, been doing it for almost 2 months now.

[Baal]

Exactly the same problem here for the last couple of months-becoming very annoying!

[Skywatch]

i have the same problem have tried switching off and unplugging box and the 001 apps reset but problem is getting more frequent.  at first it was Netflix only but now YouyTube as well.  This is exttremely frudstrasting and I dont see a fix coming from Sky.  

[pj764]

Same issue 😞

[remainhopeful]

Mine has been doing the same for about 3 months and just recently, it is doing the same on BBC iPlayer!?

[JohnMansfield-UK]

Me too. Started suddenly one day about 3 months ago, now happens every time a watch a video.

[AndyCazza]

Been having the same problem too, for the last few weeks. Very annoying! 

[Dave+1015]

I love Sky Q but have had the YouTube fault for about 3 months now. It is really annoying and I would have expected it to have been fixed by now. I also have the remote control fault, delayed response on many functions.

[jblink]

Same problem.  

I have not yet figured out a consistent set of conditions when this happens, so it seems to be random.  This happens on the main Sky Q box and also the minis.  I did update the app on each box and it appeared to go away but after a few days the problem returned and has remained. I can also say that it does not happen on the same TVs when using the TV's you tube app.  So far, touch wood, it has not happened on any other app on Sky.