168

Discussion topic: YouTube on Sky Q "loading" after pausing..

Reply
Reply
This message was authored by stereohaven This message was authored by: stereohaven

Re: YouTube on Sky Q "loading" after pausing..

Posted by a Superuser, not a Sky employee. Find out more

@Chodley How long do you pause for?

 

I've been testing this morning again using only videos on the Sky YouTube channel (irony) and a short pause doesn't cause any issues, but anything longer than 10 - 15 seconds does. 

-------------------------

LG OLED | Sky Q | Sky Q Mini | Apple TV 4K | SONOS Beam 2 | Sky Mobile | Voxi Mobile | BT Smart Hub 2
This message was authored by Chodley This message was authored by: Chodley

Re: YouTube on Sky Q "loading" after pausing..

Posted by a Superuser, not a Sky employee. Find out more

Couple of minutes maybe

This message was authored by Bill+640000 This message was authored by: Bill+640000

Re: YouTube on Sky Q "loading" after pausing..

Yeah, not being able to replicate it is a real cop out. It always happens after pausing. It started doing this in 2024. It only happens on the Sky YouTube app on the sky q box. Not on Virgin boxes  Do your job and fix what you screwed up. Can't be that hard. 

This message was authored by Chodley This message was authored by: Chodley

Re: YouTube on Sky Q "loading" after pausing..

Posted by a Superuser, not a Sky employee. Find out more

@Bill+640000 wrote:

Yeah, not being able to replicate it is a real cop out. It always happens after pausing. It started doing this in 2024. It only happens on the Sky YouTube app on the sky q box. Not on Virgin boxes  Do your job and fix what you screwed up. Can't be that hard. 


You know they don't write the apps, right?

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion