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Discussion topic: WiFi connection

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This message was authored by Ian2968 This message was authored by: Ian2968

WiFi connection

My sky Q box has suddenly disconnected from the WiFi now it won't connect either using WPS or password 


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This message was authored by Quoman7 This message was authored by: Quoman7 Answer

Re: WiFi connection

Posted by a Superuser, not a Sky employee. Find out more

@Ian2968 wrote:

My sky Q box has suddenly disconnected from the WiFi now it won't connect either using WPS or password 


Hi @Ian2968 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

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