14 Jul 2023 11:25 AM
I’ve received two labels and two boxes to return my sky q equipment but I'm not sure which label goes on which box
two seperate addresses! The big box holds hub, sky q, mini and booster the small box just one sky q mini
18 Jul 2023 01:12 PM
I'm all sorted now thank you I've to send back and send photos and proof on email to sky to either label
15 Jul 2023 09:03 AM
Posted by a Sky employeeHi @mandyh72
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
17 Jul 2023 09:17 AM
Posted by a Sky employeeWe are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
18 Jul 2023 01:12 PM
I'm all sorted now thank you I've to send back and send photos and proof on email to sky to either label
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