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Discussion topic: When we come to watch anything in recording it says This Programme Is No longer available

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This message was authored by: Martyn5

When we come to watch anything in recording it says This Programme Is No longer available

Hi When we cone to watch anything we have saved in recordings all sky says Is This Programme Is No Longer available to everything we have recorded 

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This message was authored by: TimmyBGood

Re: When we come to watch anything in recording it says This Programme Is No longer available

Posted by a Superuser, not a Sky employee. Find out more

@Martyn5 

 

First thing to try is a full reboot (Standby and then off at the power plug) of the main Q box.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Martyn5

Re: When we come to watch anything in recording it says This Programme Is No longer available

Hi mate

 

We have tried this several times bit still didn't work

This message was authored by: TimmyBGood

Re: When we come to watch anything in recording it says This Programme Is No longer available

Posted by a Superuser, not a Sky employee. Find out more

@Martyn5 

 

Unfortunately in that case you may be looking at hard drive failure and a box swapout may be required.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Martyn5

Re: When we come to watch anything in recording it says This Programme Is No longer available

hi mate

 

Think I may of sorted it...thank you

This message was authored by: oldfella

Re: When we come to watch anything in recording it says This Programme Is No longer available

Posted by a Superuser, not a Sky employee. Find out more

@Martyn5 wrote:

Hi mate

 

We have tried this several times bit still didn't work


Hi @Martyn5 

Are you able to make a new recording?

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