Discussion topic: When we come to watch anything in recording it says This Programme Is No longer available

This message was authored by: Martyn5 · ‎11 Nov 2023

Hi When we cone to watch anything we have saved in recordings all sky says Is This Programme Is No Longer available to everything we have recorded

This message was authored by: TimmyBGood · ‎11 Nov 2023

First thing to try is a full reboot (Standby and then off at the power plug) of the main Q box.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Martyn5 · ‎11 Nov 2023

Hi mate

We have tried this several times bit still didn't work

This message was authored by: TimmyBGood · ‎11 Nov 2023

Unfortunately in that case you may be looking at hard drive failure and a box swapout may be required.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Martyn5 · ‎11 Nov 2023

hi mate

Think I may of sorted it...thank you

This message was authored by: oldfella · ‎11 Nov 2023

@Martyn5 wrote:

Hi mate

We have tried this several times bit still didn't work

Are you able to make a new recording?

All Replies