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Discussion topic: Upgrade subscription to use youtube? :/

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This message was authored by W20adm This message was authored by: W20adm

Upgrade subscription to use youtube? :/

Hi.

 

Just got skyQ. Trying to access youtube but says I need to upgrade my subscription.  I have YT on freeview so that can't be right. What's the matter?


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W20adm
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This message was authored by W20adm This message was authored by: W20adm Answer

Re: Upgrade subscription to use youtube? :/

OK so after refreshing apps in the hidden settings and letting it do it overnight they seem to be there now. Thanks for the replies.

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Upgrade subscription to use youtube? :/

Posted by a Superuser, not a Sky employee. Find out more

Hi @W20adm   I suspect that your delivery software is not up to date. Check that it is Q270.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Upgrade subscription to use youtube? :/

Posted by a Superuser, not a Sky employee. Find out more

@W20adm 

 

Just accessing the app, or trying get to a YouTube account? I believe it's still the case that the YouTube app on Q doesn't permit access to purchased content.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
W20adm
Topic Author
This message was authored by W20adm This message was authored by: W20adm

Re: Upgrade subscription to use youtube? :/

The apps aren't there. Only the sky app. As far as I know, the engineer updated it to latest before he left. He was happy with the software version

W20adm
Topic Author
This message was authored by W20adm This message was authored by: W20adm Answer

Re: Upgrade subscription to use youtube? :/

OK so after refreshing apps in the hidden settings and letting it do it overnight they seem to be there now. Thanks for the replies.

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