This discussion topic has been answered Discussion topic: Upgrade subscription to use youtube? :/

This message was authored by: W20adm · ‎29 Oct 2024

Hi.

Just got skyQ. Trying to access youtube but says I need to upgrade my subscription. I have YT on freeview so that can't be right. What's the matter?

This message was authored by: W20adm · ‎30 Oct 2024

OK so after refreshing apps in the hidden settings and letting it do it overnight they seem to be there now. Thanks for the replies.

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This message was authored by: MightyQuinn · ‎30 Oct 2024

Hi @W20adm I suspect that your delivery software is not up to date. Check that it is Q270.

Welcome to the Sky Community

This message was authored by: TimmyBGood · ‎30 Oct 2024

@W20adm

Just accessing the app, or trying get to a YouTube account? I believe it's still the case that the YouTube app on Q doesn't permit access to purchased content.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: W20adm · ‎30 Oct 2024

The apps aren't there. Only the sky app. As far as I know, the engineer updated it to latest before he left. He was happy with the software version

This message was authored by: W20adm · ‎30 Oct 2024

OK so after refreshing apps in the hidden settings and letting it do it overnight they seem to be there now. Thanks for the replies.

This discussion topic has been answered Discussion topic: Upgrade subscription to use youtube? :/

Upgrade subscription to use youtube? :/

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