29 Oct 2024 11:23 PM
Hi.
Just got skyQ. Trying to access youtube but says I need to upgrade my subscription. I have YT on freeview so that can't be right. What's the matter?
30 Oct 2024 01:20 PM
OK so after refreshing apps in the hidden settings and letting it do it overnight they seem to be there now. Thanks for the replies.
30 Oct 2024 08:26 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @W20adm I suspect that your delivery software is not up to date. Check that it is Q270.
30 Oct 2024 08:30 AM
Posted by a Superuser, not a Sky employee. Find out more
Just accessing the app, or trying get to a YouTube account? I believe it's still the case that the YouTube app on Q doesn't permit access to purchased content.
30 Oct 2024 01:07 PM
The apps aren't there. Only the sky app. As far as I know, the engineer updated it to latest before he left. He was happy with the software version
30 Oct 2024 01:20 PM
OK so after refreshing apps in the hidden settings and letting it do it overnight they seem to be there now. Thanks for the replies.
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