Unable to watch football on Discovery+ app

[Skybod]

Can anyone help me with regard to watching Champions League highlights with my Discovery+ subscription? When I go to the item, it displays a message, "Contact your provider to find out how to watch". I am definitely signed into my account correctly. I see the same thing whether on my TV or iPhone app. Thank you.

[oldfella · Accepted solution]

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@Skybod wrote:

Can anyone help me with regard to watching Champions League highlights with my Discovery+ subscription? When I go to the item, it displays a message, "Contact your provider to find out how to watch". I am definitely signed into my account correctly. I see the same thing whether on my TV or iPhone app. Thank you.

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Hi @Skybod 

I suspect that you are trying to watch Discovery plus premium.

The Basic Discovery plus on Sky does not include premium unless you subscribe and pay Sky for TNT Sports on Q.

ie 

TNT Sports subscribers get discovery+ Premium at no extra cost

If you’re a TNT Sports (previously BT Sport) subscriber with a discovery+ account through Sky Marketplace, we’ve upgraded you to discovery+ premium.

The app will be updated soon so you can pause and rewind live TV, and enjoy other features.

Get TNT Sports today and we’ll activate your discovery+ Premium subscription within 24 hours – if you have an active discovery+ account.

[Skybod]

Hi, thank you for your prompt and helpful reply. That sounds very likely to be the reason sadly as I don't have Discovery+ Premium. I either wasn't aware or had forgotten that there was another level. Seems like I will have to miss out as I can't afford yet another subscription. Thanks again.