Unable to watch football on Discovery+ app

[Skybod]

Can anyone help me with regard to watching Champions League highlights with my Discovery+ subscription? When I go to the item, it displays a message, "Contact your provider to find out how to watch". I am definitely signed into my account correctly. I see the same thing whether on my TV or iPhone app. Thank you.

[oldfella · Accepted solution]

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@Skybod wrote:

Can anyone help me with regard to watching Champions League highlights with my Discovery+ subscription? When I go to the item, it displays a message, "Contact your provider to find out how to watch". I am definitely signed into my account correctly. I see the same thing whether on my TV or iPhone app. Thank you.

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Hi @Skybod 

I suspect that you are trying to watch Discovery plus premium.

The Basic Discovery plus on Sky does not include premium unless you subscribe and pay Sky for TNT Sports on Q.

ie 

TNT Sports subscribers get discovery+ Premium at no extra cost

If you’re a TNT Sports (previously BT Sport) subscriber with a discovery+ account through Sky Marketplace, we’ve upgraded you to discovery+ premium.

The app will be updated soon so you can pause and rewind live TV, and enjoy other features.

Get TNT Sports today and we’ll activate your discovery+ Premium subscription within 24 hours – if you have an active discovery+ account.

[Skybod]

Hi, thank you for your prompt and helpful reply. That sounds very likely to be the reason sadly as I don't have Discovery+ Premium. I either wasn't aware or had forgotten that there was another level. Seems like I will have to miss out as I can't afford yet another subscription. Thanks again.

[Ianborthwick1972]

Contacted Sky customer services and they confirmed that Discovery plus premium subscription is an extra £30.99 per month to watch highlights of champions league. You can upgrade via your Discovery account.

[Damian19]

I have the same problem but I do have tnt sports and it says on discovery plus that I have to subscribe to tnt sports to get premium but I do subscribe to tnt sports

[Laing1]

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@Damian19 wrote:

I have the same problem but I do have tnt sports and it says on discovery plus that I have to subscribe to tnt sports to get premium but I do subscribe to tnt sports

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@Damian19 who do you pay your subscription fee to is it Sky or is it though bt,tnt or another provider ?

[Ianborthwick1972]

I subscribe with Sky and have TNT as an additional subscription through Sky. I cannot get Discovery premium unless I subscribe and pay the additional £30.99 per month to Discovery.