Unable to activate Discovery Plus

[StevenGreen]

You have to get in touch with them on their help desk . It's a long process .

[ElaineC4]

Could I have some help on this also please.

I've been on to Sky, Discovery plus and still cant get it sorted.

Ive been through loads of different troubleshooting optikns and get the following responsea: my Account hasn't been upgraded yet., unable to do this, try again later. Activate but then it doesn't activate

Thanks

[StevenGreen]

In the end I got a vip pass . The

problem is ongoing and to be honest it will never get sorted so I have to ask for a few months pass everytime it runs out , it's pathetic .

[ElaineC4]

Omg thats crazy! Im having the same problem with Paramount with them too

[Jfc1]

its mad that tis cant be fixed what is sky doing.  NOTHIIG its a Irish problem

[LucasMat]

2 months of waiting, 7 emails back and forth with Discovery+ support only for them to blame Sky, endless waiting in line with Skys customer support and finally @LLon stepped in with a simple solution that solved the issue in 2mins. 

Thanks!

[StevenGreen]

Don't keep us in suspense what's the solution ?

[LucasMat]

Woops sorry I thought I replied to the original post, see post 77 in this thread. 

Essentially: If you're in Ireland, you need to VPN to the UK to do the activation step. 

[StevenGreen]

I'm not in Ireland 😂

[LucasMat]

So if you're anywhere but UK, try the VPN. If you're in the UK I can't help you 😅😅