5

Discussion topic: UHD SkyQ

Reply
This message was authored by BigAl29 This message was authored by: BigAl29

UHD SkyQ

I have just purchased an LG UHD TV but cannot get UHD on it, the highest resolution I can get on the Q box 10.80.

I have been paying for HD previously 


Best Answers
This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: UHD SkyQ

Posted by a Superuser, not a Sky employee. Find out more

@BigAl29 wrote:

I have just purchased an LG UHD TV but cannot get UHD on it, the highest resolution I can get on the Q box 10.80.

I have been paying for HD previously 


@BigAl29 check the link below for what Q box you have the original 1TB boxes were non UHD so you may have to upgrade your box 

https://www.sky.com/help/articles/sky-software-updates


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

View this Answer within the discussion