Message saying need to update subscription

[Ian+Colemere]

Been away from home for 2 months and on return sky Q now says I need to upgrade my subscription, cannot access anything. 

[Tom-W19]

Hi Ian+Colemere

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Ian+Colemere]

Resolved, thank you