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This discussion topic has been answered Discussion topic: This programme is no longer available

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This message was authored by: mr.tickle

Re: This programme is no longer available

Posted by a Superuser, not a Sky employee. Find out more

@Paul-65 wrote:

Would be interested to know how many people have had success disabling the WiFi from the tv as I don't think anyone that's tried it has had no joy. So, anyone out there tried it without success?


I think that work-around is very specific to Sony Bravia TVs only, presumably because of something particular in their chipset. So there will be fewer people it applies to anyway.

 

 

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This message was authored by: DavidH11

Re: This programme is no longer available

I have Bravia Tv and disabling WiFi did not solve it for me 

This message was authored by: Madkitty

Re: This programme is no longer available

Does everyone have Q370 now? Had a call from the VIP team to say it was rolled out from the 9th and have tried forcing an update but I'm still on Q360? Appreciate it might not be resolving the problems still though

This message was authored by: Daniel0210

Re: This programme is no longer available

Posted by a Superuser, not a Sky employee. Find out more

@Madkitty wrote:

Does everyone have Q370 now? 


@Madkitty 

Nope. 


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This message was authored by: DW49

Re: This programme is no longer available

Still on Q360 here 

This message was authored by: Me134

Re: This programme is no longer available

Posted by a Superuser, not a Sky employee. Find out more

@Madkitty wrote:

Does everyone have Q370 now? Had a call from the VIP team to say it was rolled out from the 9th and have tried forcing an update but I'm still on Q360? Appreciate it might not be resolving the problems still though


Not got it myself, I'm not even 100% sure it is getting pushed out to the general public yet.

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Sky Q with 2GB UHD box wired to the Sky Max router
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This message was authored by: Winefan

Re: This Programme No Longer Available

We are on the 370 update.

It's getting worse as now had the hard drive message 🤦🏼‍♀️

This message was authored by: Laing1

Re: This Programme No Longer Available

Posted by a Superuser, not a Sky employee. Find out more

@Winefan wrote:

We are on the 370 update.

It's getting worse as now had the hard drive message 🤦🏼‍♀️


@Winefan Hard drive errors are normally terminal

 

follow the link below should lead to requesting a replacement box

 

https://www.sky.com/help/sky-tv/sky-tv-q/fixing-sky-q/an-on-screen-message-sky-q/articles/sky-q-hard...


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This message was authored by: IanB

Re: This programme is no longer available

Still on 360 here too. Can't say I'm confident 370 will fix all the issues I'm having (no just Program no longer available)  and as previously mentioned by someone no bug fix list published by Sky.

This message was authored by: eastangliauk

Re: This programme is no longer available

I am trying to view Alone and it will not play back for me on my q box  

This message was authored by: Paul-65

Re: This programme is no longer available

Try again with someone with you

This message was authored by: eastangliauk

Re: This programme is no longer available

The box crashed it went after reset  🔌

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