Technomate

[ORior]

I was using a technomate to distribute tv from sky q to other tvs, was working perfectly until recently, have a picture and sound but cannot operate the remote throught the eye. Can you help please? Thanks

[MightyQuinn]

Hi @ORior   What happened to your techomate? Please note, it is impossible to help you without details of the set up.

[Mark39]

@ORior if your Sky Q box id responding normally when you point the remote directly at it, rather than via the magic eye, then it's not a Sky issue. 

Typically magic eye faults are caused by poorly fitted connectors at the end of the coax cables. If all the distributed tvs are affected, I'd look at the connectors at the ends of the output cable from your Technomate. Beyond that Technomate support would be your best option 

[ORior]

Hi, I have a picture and sound in the extra TVs but cannot change the channels etc. through  the magic eye.  I checked all the connections and even changed them but no good.  It just stopped working about a month ago.

[ORior]

It had been working perfectly got about 4 years before that, since I first purchased it.

[GD1]

@ORior  You need to reach out to the manufacturer.

[MightyQuinn]

Hi @ORior   Are you sure that you have Sky Q? The old "magic eyes" were used on Sky+HD boxes, using aerial leads that also provided picture and sound (low quality).