@ORior if your Sky Q box id responding normally when you point the remote directly at it, rather than via the magic eye, then it's not a Sky issue.
Typically magic eye faults are caused by poorly fitted connectors at the end of the coax cables. If all the distributed tvs are affected, I'd look at the connectors at the ends of the output cable from your Technomate. Beyond that Technomate support would be your best option
