This discussion topic has been answered Discussion topic: Technical fault
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Message posted on 23 May 2024 09:07 PM
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Re: Technical fault
I have a technical fault come up on all channels. I have already re-booted but not worked this time.
Message posted on 23 May 2024 09:09 PM
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Re: Technical fault
Try the troubleshooting on this link.
https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 23 May 2024 09:10 PM
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Re: Technical fault
But you can't get through on phone. It just sends you back to online help.
Message posted on 24 May 2024 04:52 AM
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Re: Technical fault
@Vintyjan wrote:
But you can't get through on phone. It just sends you back to online help.
You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 24 May 2024 06:01 AM
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Re: Technical fault
@Vintyjan wrote:But you can't get through on phone. It just sends you back to online help.
You can. You just have to navigate the voice response system like a mouse in a maze 😉
Message posted on 06 Jun 2024 05:30 PM
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Re: Technical fault
For the past 2 months my sky q mini boxes have been taking it in turns to randomly not work - showing technical fault, the main sky q box is working perfectly
Message posted on 26 Aug 2024 05:08 PM
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Re: Technical fault
Message posted on 26 Aug 2024 05:49 PM
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Re: Technical fault
Try the troubleshooting on this link.
https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 16 Feb 2025 03:37 AM
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Re: Technical fault
Fuming 170 per month and can't watch anything on TV
Message posted on 16 Feb 2025 05:02 AM
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Re: Technical fault
Are you seeing a "technical fault on this channel " type message? If so have you viewed the link in my post immediately above yours?
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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