Technical fault

[Vintyjan]

I have a technical fault come up on all channels.  I have already re-booted but not worked this time.

[Daniel0210]

@Vintyjan 

Try the troubleshooting on this link.

https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel 

[Vintyjan]

But you can't get through on phone.  It just sends you back to online help.

[Daniel0210]

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@Vintyjan wrote:

But you can't get through on phone.  It just sends you back to online help.

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@Vintyjan 

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up.

[Chodley]

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@Vintyjan wrote:

But you can't get through on phone.  It just sends you back to online help.

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You can. You just have to navigate the voice response system like a mouse in a maze 😉

[Norman44]

For the past 2 months my sky q mini boxes have been taking it in turns to randomly not work - showing technical fault, the main sky q box is working perfectly 

[Naju2023]

 

[Daniel0210]

@Naju2023 

Try the troubleshooting on this link.

https://www.sky.com/help/articles/there-is-a-technical-fault-with-this-channel