Technical fault

[Daniel0210]

@Debsholden1 

If a reboot hasn't worked for you you'll have to call Sky to arrange an engineer. You can't arrange one via the forum. 

[austinburns]

I have rebooted the sky box and reset broadband still says technical fault on q box

what nexr

[Pressure]

How do you reboot box?

[Daniel0210]

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@Pressure wrote:

How do you reboot box?

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@Pressure 
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

[austinburns]

Hi I have tried all the options

i have had 2 q boxes for more than 7 years and now has to replace

prompt service .Exceeded number of q boxes is a nuisance when connecting replacement

. this should be quicker and easier 

[glynis68]

technical fault on all channels 

[Laing1]

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@glynis68 wrote:

technical fault on all channels 

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@glynis68 have you followed the information in the link below 

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/an-on-screen-message-sky-q/articles/there...

[Julie131]

My sky is showing  technical fault on recordings and catch up

[Chodley]

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@Julie131 wrote:

My sky is showing  technical fault on recordings and catch up

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Have you looked at the link posted above?

[Olivertwist1]

I have had sky streaming for less than a month and noticed it goes to breaking up during adverts I have switched off a wall and rebooted it but it still keeps happening 

[Chodley]

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@Olivertwist1 wrote:

I have had sky streaming for less than a month and noticed it goes to breaking up during adverts I have switched off a wall and rebooted it but it still keeps happening 

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This is the Q forum. There is a separate forum for Stream.

And this thread is about a specific error message that appears on-screen, not general picture breakup. You'll probably find some help on that in theStream section .

[Dawn541]

Yes done that 

[Dawn541]

 

[cuke]

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@Dawn541 wrote:

 

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Done what? You would be better off starting a new thread then piggybacking onto another...

[Vintyjan]

Already re booted