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Discussion topic: TV turns on during the night

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This message was authored by DK26 This message was authored by: DK26

TV turns on during the night

During the night the tv turns on, showing the stand by screen. We have tried turning off various options but to no avail.

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This message was authored by oldfella This message was authored by: oldfella

Re: TV turns on during the night

Posted by a Superuser, not a Sky employee. Find out more

@DK26 wrote:

During the night the tv turns on, showing the stand by screen. We have tried turning off various options but to no avail.


What are you referring to as the Standby screen @DK26 ??

DK26
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This message was authored by DK26 This message was authored by: DK26

Re: TV turns on during the night

When Sky does a back up during the night it turns the screen on that shows the icons showing the tv and Sky box etc

This message was authored by oldfella This message was authored by: oldfella

Re: TV turns on during the night

Posted by a Superuser, not a Sky employee. Find out more

@DK26 wrote:

When Sky does a back up during the night it turns the screen on that shows the icons showing the tv and Sky box etc


Assume this is your Television set @DK26.

So are you saying that the Television is in standby and then turns on showing the HDMI inputs screen?

 

DK26
Topic Author
This message was authored by DK26 This message was authored by: DK26

Re: TV turns on during the night

Sorry, yes, I wasn't clear in my comment 

This message was authored by GD1 This message was authored by: GD1

Re: TV turns on during the night

Posted by a Superuser, not a Sky employee. Find out more

@DK26  In the Sky Q setting menu (not sure where as it's a long time since I had Sky Q) there should be a setting for HDMI control, if it's on turn off.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
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This message was authored by Doc5907 This message was authored by: Doc5907

Re: TV turns on during the night

Posted by a Superuser, not a Sky employee. Find out more

@GD1 wrote:

@DK26  In the Sky Q setting menu (not sure where as it's a long time since I had Sky Q) there should be a setting for HDMI control, if it's on turn off.


@DK26  Home >>> Settings >>> Setup >>> Audio visual >>> HDMI control: OFF

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DK26
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This message was authored by DK26 This message was authored by: DK26

Re: TV turns on during the night

Thanks, done that but hasn't resolved.

This message was authored by oldfella This message was authored by: oldfella

Re: TV turns on during the night

Posted by a Superuser, not a Sky employee. Find out more

@DK26 wrote:

Thanks, done that but hasn't resolved.


Hi @DK26 

There will also be a setting in your Television for HDMI CEC Control.

What brand and model is your Telly?

DK26
Topic Author
This message was authored by DK26 This message was authored by: DK26

Re: TV turns on during the night

Thanks for your help, it's a Samsung UE50DU7100 2024 LED HDR 4K Ultra HD Smart TV - 

yes we have turned off that option to

This message was authored by oldfella This message was authored by: oldfella

Re: TV turns on during the night

Posted by a Superuser, not a Sky employee. Find out more

@DK26 wrote:

Thanks for your help, it's a Samsung UE50DU7100 2024 LED HDR 4K Ultra HD Smart TV - 

yes we have turned off that option to


Hi @DK26 

See the following link

https://www.samsung.com/my/support/tv-audio-video/how-to-troubleshoot-the-samsung-tv-that-keeps-turn....

DK26
Topic Author
This message was authored by DK26 This message was authored by: DK26

Re: TV turns on during the night

Thank you for your time, I will have a read. 

This message was authored by Chodley This message was authored by: Chodley

Re: TV turns on during the night

Posted by a Superuser, not a Sky employee. Find out more

I would try unplugging the hdmi one night and seeing if it still turns itself on

 

I'd be interested to know what that Samsung Event Log says.

This message was authored by AnytimePlus+On+VM This message was authored by: AnytimePlus+On+VM

Re: TV turns on during the night

It's not always HDMI CEC doing it.  In fact it should not be doing it as the Sky box doesn't send the signal when it "turns on" after it's nightly reboot.  Not having HDMI CEC turned on can be a bit inconvenient.

 

We had a similar issue when we first got our replacement Panasonic TV a few years ago.  Here's the archived post I logged on that very subject:

https://helpforum.sky.com/t5/Archive/TV-turning-on-overnight/m-p/3778675

 

It's got all the fancy HDMI stuff, but (for legacy device support) it can also detect any change of signal on selected HDMI ports and auto-switch to that port.

 

With this option turned on the TV was turning on each morning when the Sky box rebooted.

 

I don't know whether Samsungs have a similar option?  Most TVs have so many options now-a-days and of course each manufacturer makes up their own terms so it's hard to match options from manufacturer to manufacturer.

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