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Discussion topic: TV Essentials Package

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This message was authored by Cooper+D This message was authored by: Cooper+D

TV Essentials Package

If you were to cancel your Sky Signature subscription and opt to take the TV essentials package instead, which is basically freeview with a Q box, would you then be on a monthly rolling contract or would you be re-contracted for another 18 month's. Thanks.

All my opinions are my own.

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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: TV Essentials Package

Posted by a Superuser, not a Sky employee. Find out more

@Cooper+D  No it's another 18 month minimum term contract 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: TV Essentials Package

Posted by a Superuser, not a Sky employee. Find out more

@Cooper+D  No it's another 18 month minimum term contract 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


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This message was authored by Chalk+Serpent This message was authored by: Chalk+Serpent

Re: TV Essentials Package

I know several people who have this and it's a rolling monthly contract, price set for 12 months with no increases can be cancelled anytime. 

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: TV Essentials Package

Posted by a Superuser, not a Sky employee. Find out more

Was going on the small print in the top image below from This  link which clearly states 18 month contract 

 

IMG_0345.png


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


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This message was authored by Chalk+Serpent This message was authored by: Chalk+Serpent

Re: TV Essentials Package

Probably, as with everything with Sky, it varies depending on customer. I wonder if you're new to Sky and get TV Essentials with their BB it's the an 18 month contract. If you already have Sky and are downgrading package you can get rolling monthly. What you show on previous page is the link for new customers to get it with BB, on this thread they were asking about cancelling Signature and getting TV Essentials instead. 

 

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: TV Essentials Package

Posted by a Superuser, not a Sky employee. Find out more

@Cooper+D  Might be worth giving sky a call for clarification as only they know the true answer 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by jtready2005 This message was authored by: jtready2005

Re: TV Essentials Package

I was told yesterday by the Live Chat that TV Essentials is on a rolling contract at £15 per month.

This message was authored by Mandy222 This message was authored by: Mandy222

Re: TV Essentials Package

I downgraded my Sky signature to Sky Essentials when I renewed my broadband. Got essentials for £5. Noticed yesterday that although my broadband contract was for 18 months, they've only given me the essentials package for 12 months, am currently paying £5, but it's increasing  to £15 soon.

This message was authored by Chalk+Serpent This message was authored by: Chalk+Serpent

Re: TV Essentials Package

The Essentials TV package always seems to be just for 12 months for some reason, even though BB is for the 18. Phone them and see if you can get the TV for £5 again, if not put in to cancel just the TV. 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: TV Essentials Package

Posted by a Superuser, not a Sky employee. Find out more

@Chalk+Serpent 

 

I think that's because it started being offered during the pandemic as an emergency cost saving option rather than a 'normal' subscription.

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This message was authored by Mandy222 This message was authored by: Mandy222

Re: TV Essentials Package

I called Sky and they confirmed the £5 offer was on a rolling contract for 12 months. They were unable to extend it to coincide with my broadband contract.

I'll need to phone when it has 30 days left and give notice. 

I think I'll probably buy a freesat box as want to keep my broadband options open.  I feel it very unlikely they'll extend my rolling contract at the £5 price. 

This message was authored by Sharnie60 This message was authored by: Sharnie60

Re: TV Essentials Package

When I took out my package last November which included essentials at £5 per month the person I spoke to said it was for 12 months but to phone up and get the offer renewed a month before it expired. She said the offer was nearly always on. If they won't agree to this I think I will say I will cancel as at £15 per month a new box would soon be paid for. 

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