0

Discussion topic: Subscription Error on Sky Q Mini Box

Reply
This message was authored by SallyHappyDay This message was authored by: SallyHappyDay

Subscription Error on Sky Q Mini Box

My Sky Q mini box has stopped playing TV channels. My main box is still fine.

 

It's connected to the internet - I can use apps like Netflix, and it's connecting to the main Sky Q box as it's showing the TV shows I've recorded. But it won't play them, or live TV. All it says is "Please check your subscription entitles you to view this channel on this box".

 

On the main Sky Q box, it's fine. I've tried rebooting, and reactiving, but no success.