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Discussion topic: Stuck on standby

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Avatar for Ceridacosta
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This message was authored by: Ceridacosta

Message posted on ‎04 May 2023 09:12 PM

Stuck on standby

Hi my sky Q box is stuck on standby (red)

the blue q is blue and goes on and off.

I've tried remote which lights red when you press sky button.

tried switching on and off etc

 

am I missing something thanks 

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Avatar for lettice
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Superuser
This message was authored by: lettice

Message posted on ‎05 May 2023 07:19 AM

Re: Stuck on standby

Posted by a Superuser, not a Sky employee. Find out more

Follow the advice in this Sky help article, as described in part 4, recovery procedure;

 

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on...

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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