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Discussion topic: Stuck on standby

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This message was authored by Ceridacosta This message was authored by: Ceridacosta

Stuck on standby

Hi my sky Q box is stuck on standby (red)

the blue q is blue and goes on and off.

I've tried remote which lights red when you press sky button.

tried switching on and off etc

 

am I missing something thanks 

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This message was authored by lettice This message was authored by: lettice

Re: Stuck on standby

Posted by a Superuser, not a Sky employee. Find out more

Follow the advice in this Sky help article, as described in part 4, recovery procedure;

 

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on...

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Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.

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