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Discussion topic: Satellite Signal broke apps

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This message was authored by Hercules1 This message was authored by: Hercules1

Satellite Signal broke apps

Our satellite signal has been down for about 10 days. We had an engineer out today who told us that it is to do with how the house is wired and therefore it's our builders problem. However, as well as having no satellite signal - we now also have no access to the apps or anything we could previously use without satellite signal. Any idea why this has now gone?!

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Satellite Signal broke apps

Posted by a Superuser, not a Sky employee. Find out more

The box needs a regular 'keep alive' signal via the Satellite.

 

It eventually times out and won't work again until the signal is restored.

I am just another Sky customer and my views are my own
This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Satellite Signal broke apps

Posted by a Superuser, not a Sky employee. Find out more

@Hercules1 wrote:

Our satellite signal has been down for about 10 days. We had an engineer out today who told us that it is to do with how the house is wired and therefore it's our builders problem. However, as well as having no satellite signal - we now also have no access to the apps or anything we could previously use without satellite signal. Any idea why this has now gone?!


If you used to have a satellite signal, what has the builder changed?

I am just another Sky customer!
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