Squirrel broadband download issues

[Chloe-W22]

Hi all,

We've done some work in the background and I'm wondering if you've noticed any change with downloads? @Lindsay4 @ISlime 

[Kk12]

Whatever you did has worked for me. All good now.

Thank you

[ISlime]

It seems to be working now. Thank you 

[Lindsay4]

Yes, Thankyou, it looks like it working now

[Addie15]

Update-We are closing this session now as this matter has been resolved. Our backoffice team has completed some works so if you are in a similar situation please try the actions again. 

Thanks.

[Daniel132131232]

Hi Sky

Squirrel ustomers are reporting issues with in IP range 154.49.80.0/22

Can you investigate please.

[Msmith59]

Please can sky fix my problem with not being able to download via squirrel broadband. 
very frustrating - just adding to the reason to cancel sky subscription. 

[GD1]

@Msmith59  I've flagged this to Sky.

[Daniel132131232]

"Our backoffice team has completed some works so if you are in a similar situation please try the actions again. " - Its a Sky Issue.

[Msmith59]

Hi still has not been fixed. IP add 154.49.80.76

please help I don't want to have to cancel my sky account 

[GD1]

@Msmith59  Please read the replies above your latest post.

[Msmith59]

Still not working

[Mark39]

---

@Msmith59 wrote:

Still not working

---

Have you reported it to Sky?

[GD1]

@Msmith59  There is little point posting here every few minutes say it's not working, the issue has been flagged with Sky, it won't be fixed within 5 minutes. 

[Msmith59]

They are not interested - say nothing they can do when I speak to them as it's a Washington DC IP add. Have been told to post on forum - really disappointed

it's very frustrating